Privacy Policy

1. Information We Collect

GrowRent Reality India collects information that you provide directly to us when you:

• Register for an account
• Make an investment
• Complete KYC verification
• Contact us for support
• Participate in our referral program

The information we collect includes:

• Personal identification information (name, email, phone number)
• Financial information (bank account details, payment information)
• Identity verification documents (Aadhaar, PAN, etc.)
• Investment preferences and transaction history

2. How We Use Your Information

We use the information we collect to:

• Process and manage your investments
• Verify your identity and comply with KYC requirements
• Process rental income payouts and commission payments
• Send you important updates about your account and investments
• Provide customer support and respond to your inquiries
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations and regulatory requirements

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our platform (payment processors, email services)
• When required by law or to comply with legal processes
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer or merger
• With your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection

5. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information (subject to legal requirements)
• Object to processing of your personal information
• Request data portability
• Withdraw consent where processing is based on consent

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, analyze site traffic, and improve our services. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your information when it is no longer needed.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@growrent.in
• Phone: +91 77200 29200
• Address: Office No 1, 3rd Floor, Uma Niwas, Above ICICI Bank, Opposite Grahak Peth, Tilak Road, Sadashiv Peth, Pune 411030